Privacy Policy

This Privacy Notice describes how TurnPoint Staffing ("we," "us," or "our") accesses, collects, stores, uses, and shares personal information when users visit the website or engage with services, including marketing and events.

Summary of Key Points

Personal information processed: Names, phone numbers, and email addresses depending on user interaction level.

Sensitive information: We do not process sensitive personal information.

Third-party collection: We do not collect any information from third parties.

Processing purposes: Information is processed to provide services, improve offerings, communicate with users, prevent fraud, and comply with legal requirements.

Information sharing: Limited sharing in specific situations, primarily during business transfers.

Security: No electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

User rights: Depending on geographic location, users may have rights regarding access, correction, deletion, and portability of personal information.

Exercising rights: Users can submit data subject access requests or contact joe@turnpoint-staffing.com.

---

1. What Information Do We Collect?

Personal information you disclose

We collect personal information that you voluntarily provide to us, including:

• Names
• Phone numbers
• Email addresses

All personal information that you provide to us must be true, complete, and accurate.

Automatically collected information

When you visit our Services, we automatically collect:

• IP addresses
• Browser and device characteristics
• Operating system
• Language preferences
• Referring URLs
• Device name
• Country and location data
• Technical usage information

Device data: IP address or proxy server information, device and application identification numbers, location data, browser type and hardware model, internet service provider/mobile carrier, operating system, and system configuration.

2. How Do We Process Your Information?

We process personal information for:

• Service delivery — providing requested services to users
• User-to-user communication — enabling communication between users when they choose
• Feedback requests — contacting users about service usage
• Testimonials — posting user testimonials containing personal information
• Service improvement — identifying usage trends and evaluating campaign effectiveness
• Marketing effectiveness — understanding optimal promotional approaches for users

3. What Legal Bases Do We Rely On to Process Your Information?

Canadian residents

Processing occurs when users provide express or implied consent, which can be withdrawn at any time. Exceptions where processing may occur without consent include:

• When collection serves an individual's clear interests
• For fraud detection and prevention
• For business transactions under specified conditions
• When information is in witness statements for insurance claims
• For identifying injured, ill, or deceased persons
• When reasonable grounds suggest financial abuse victimization
• When consent would compromise information accuracy for breach investigations
• When required by court orders or subpoenas
• Information produced during employment/professional activities
• For journalistic, artistic, or literary purposes
• When information is publicly available per regulations
• For approved research or statistics with ethics oversight

4. When and With Whom Do We Share Your Personal Information?

We may share information during:

• Business transfers — mergers, sales of company assets, financing, or acquisitions

5. Do We Use Cookies and Other Tracking Technologies?

We use cookies and tracking technologies (web beacons, pixels) to:

• Maintain service security
• Prevent crashes and fix bugs
• Save user preferences
• Assist with basic site functions

Third-party use: Third parties and service providers use tracking technologies for analytics and advertising, including managing and displaying advertisements, tailoring ads to user interests, and sending abandoned cart reminders (based on communication preferences).

You can opt out of online tracking technologies through data subject access requests or by using Global Privacy Control signals. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. How Long Do We Keep Your Information?

We retain information only as long as necessary for purposes outlined in this Privacy Notice, unless law requires longer retention.

We will delete or anonymize information when no ongoing legitimate business need exists. If deletion is impossible (such as backup archives), information is securely stored and isolated from further processing.

7. How Do We Keep Your Information Safe?

We have implemented technical and organizational security measures to protect personal information.

However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Users should only access Services within a secure environment.

8. Do We Collect Information from Minors?

We do not knowingly collect data from, market to, or sell information of children under 18 (or equivalent age by jurisdiction).

By using Services, users represent they are at least 18 or are a parent/guardian consenting to a minor's use. If we learn of data collection from minors, we will deactivate the account and delete such data. Parents/guardians should contact joe@turnpoint-staffing.com if they suspect data collection from children.

9. What Are Your Privacy Rights?

Regional rights

In regions like Canada, users may have rights to:

• Request access and obtain copies of personal information
• Request rectification or erasure
• Restrict processing
• Request data portability (if applicable)
• Avoid automated decision-making

Withdrawing consent

You may withdraw consent at any time by contacting us, though this does not affect lawfulness of prior processing or processing under other legal grounds.

Cookies and similar technologies

Most browsers accept cookies by default. You can modify browser settings to remove or reject cookies, though this may affect certain features.

10. Controls for Do-Not-Track Features

No uniform technology standard for Do-Not-Track (DNT) signals exists. We currently do not respond to DNT browser signals.

Global Privacy Control

We recognize and honor Global Privacy Control (GPC) signals. When detected, we automatically apply opt-out preferences for targeted advertising without requiring additional user action. For more information, visit globalprivacycontrol.org.

11. Do United States Residents Have Specific Privacy Rights?

Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia may have rights to:

• Request access and receive personal information details
• Correct inaccuracies
• Get copies of personal information
• Request deletion
• Withdraw processing consent

These rights may be limited by applicable law.

Categories of personal information collected

• Category A — Identifiers (collected): contact details, real name, postal address, telephone, unique identifiers, IP address, email, account name
• Category B — California customer records (not collected)
• Category C — Protected classification characteristics (not collected)
• Category D — Commercial information (collected): transaction information, purchase history, financial details, payment information
• Category E — Biometric information (not collected)
• Category F — Internet/network activity (not collected)
• Category G — Geolocation data (not collected)
• Category H — Audio/sensory information (not collected)
• Category I — Professional/employment information (not collected)
• Category J — Education information (not collected)
• Category K — Inferences (not collected)
• Category L — Sensitive personal information (not collected)

Retention schedule

Category A and Category D: as long as the user maintains an account.

Information sharing

We may disclose personal information to service providers through written contracts.

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information of website visitors, users, or consumers in the future.

Your rights summary

Core rights:

• Right to know if personal data is being processed
• Right to access personal data
• Right to correct inaccuracies
• Right to request deletion
• Right to obtain copies of previously shared data
• Right to non-discrimination for exercising rights
• Right to opt out of targeted advertising, sale, or profiling

State-specific rights (where applicable):

• Right to access personal data categories being processed
• Right to obtain categories of third parties receiving disclosures
• Right to obtain specific third-party lists
• Right to obtain lists of parties who purchased data
• Right to review and question profiling decisions
• Right to limit sensitive data use and disclosure
• Right to opt out of voice/facial recognition data collection

How to exercise rights

Contact joe@turnpoint-staffing.com. We honor Global Privacy Control (GPC) opt-out signals.

Authorized agents: You may designate authorized agents to make requests on your behalf. Agents must provide written, signed authorization. We may request additional identity verification.

Verification: We will verify your identity using information provided in requests. If unable to verify from existing records, additional information may be requested for security/fraud prevention.

Appeals: You may appeal declined requests by emailing joe@turnpoint-staffing.com. We will provide written notification of actions taken and reasons for decisions. If appealed requests are denied, you may submit complaints to your state attorney general.

California "Shine The Light" law

California Civil Code Section 1798.83 permits California residents to request annually, free of charge, categories of personal information disclosed to third parties for direct marketing and names/addresses of all such third parties. California residents should submit requests in writing to the contact details below.

12. Mobile Contact Information

We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors providing customer service support. Text messaging opt-in data and consent information will not be shared with any third parties.

13. Do We Make Updates to This Notice?

We may update this Privacy Notice as necessary for legal compliance. Updates are indicated by a revised date at the top of the document. Material changes may be communicated through prominent notices or direct notification. We encourage you to review the notice frequently.

14. How Can You Contact Us About This Notice?

15. How Can You Review, Update, or Delete the Data We Collect From You?

You have the right to request access to collected personal information, details about processing, corrections of inaccuracies, or deletion. You may also withdraw consent to processing. These rights may be limited by applicable law.

Send requests to joe@turnpoint-staffing.com.